The command-level intelligence platform for electricity distribution utilities. Real-time loss detection, feeder-to-meter surveillance, CRO performance analytics, and revenue intelligence — across the entire national grid from a single dashboard.
Every GRIDWATCH session begins with a multi-factor authentication flow. Staff ID, role-based access level, password, and a six-digit OTP verified against both phone and registered email — ensuring only authorised personnel enter the command system.
The Head Office view gives national-level supervisors an instant command picture — six regions, all districts, all feeders, all meters — ranked by loss severity and financial impact. A live ticker streams region-level loss data continuously at the top.
The feeder view is the diagnostic core of GRIDWATCH. For each feeder, Gate 1 (substation input in MWh) is compared in real time against Gate 2 (aggregated metered consumption) — computing the exact unaccounted loss as a percentage and GHS value.
Tapping any meter inside a feeder opens the full revenue detail view — consumption trends, payment compliance history, outstanding debt per billing cycle, and a tamper/status flag summary — all presented to the district manager in real time.
At the core of GRIDWATCH is the loss verdict engine. Every feeder diagnostic reduces to a single equation: substation input minus metered consumption equals unaccounted loss. GRIDWATCH computes this continuously and delivers an immediate CRITICAL, SUSPICIOUS, or NORMAL verdict with full supporting data.
The GRIDWATCH map overlays all monitored regions, districts, and feeders on a national grid view — colour-coded in real time by loss severity. Supervisors get an instant geographic picture of where the revenue is leaking most severely across the country.
The NERIS Intelligence engine is embedded at every level of GRIDWATCH — from national overview to individual meter. Supervisors, regional managers, and district officers can query the full data context in natural language and receive actionable operational insights within seconds.
The GRIDWATCH CRO module gives district managers a ranked performance view of all Customer Relations Officers in their patch — tasks completed, revenue recovered, compliance score, and active dispute freeze status. Every action is tracked back to the officer who took it.
GRIDWATCH is the command-level backbone of the NERIS platform — feeding intelligence downstream to METRIX in the field, upstream to EASIPOWER for case management, and outward to EASIPAWA for customer-facing revenue recovery. Every product is connected in a live data loop.
Ayivi Solutions Limited is a Ghanaian technology company specialising in enterprise software for regulated utilities, government institutions, and development organisations across Ghana and Sub-Saharan Africa.
The NERIS platform — comprising GRIDWATCH, METRIX, EASIPOWER Staff, and EASIPAWA — is Ayivi Solutions' flagship product suite, purpose-built for electricity distribution utilities operating the prepaid metering and post-credit billing model in the African regulatory environment.
Request a live GRIDWATCH V5 demonstration, discuss deployment options for your utility, or reach out to begin a partnership conversation with the Ayivi Solutions team.